Lord & Faris Executive Administrator Alicia McMonigal

You’ve probably heard the saying “the devil is in the details.” But the devil is no match for Lord & Faris Law Office Executive Administrator Alicia McMonigal, whose job it is to keep track of every detail of every case and to oversee day-to-day operations at the firm. She’s also the cheery-sounding first point of contact when clients call with a question or to schedule an appointment.

One of McMonigal’s most critical responsibilities is managing the complex databases that track the hundreds of plaintiffs the firm is representing as part of personal injury class action litigation filed in recent years on behalf of women who received silicone breast implants or people who used the diet drug Fen Phen.

“My number one job is to relay information – to explain the process to our clients and make sure everyone is doing their part and that all of the deadlines are met,” McMonigal explains. “There’s always a lot of follow-up and a fair amount of hounding – in a nice way, of course!”

One of the benefits of working at a small law firm is that she gets to know many clients personally and often plays a role in problem-solving with them. “Many of the clients we serve need more than just legal help, and we often can point them to other resources in the community or help them, for example, when they are dealing with insurance companies. We try to help any way we can.”

A St. Paul native, McMonigal attended Humboldt High School and received a bachelor’s degree in Sociology from The College of St. Catherine in 1995. A mother of three active boys, she enjoys crafts, quilting and tending the garden at her home.